1.Warm – up
a.Break into groups
b.Give a problem
c.Rapid design
d.Presentation
2.Presentation of Issue/Need/Requirement
• Define the problem you want solved clearly, and lay out any criteria to be met.
3.Individual Activity
• Allows people to articulate their individual ideas
4.Group Activity
•Share ideas and allows to new possibilities to open up
5.Present [...]
Tags: Brainstorming, Convergent & Divergent Thinking, Design Thinking
One of the expectations of a designer is not just to design something based on someone’s idea for a great product or feature, but to help come up with that idea in the first place. A time-tested way to generate great ideas is through creative brainstorming sessions. These sessions can also enhance group cohesiveness. But [...]
Tags: Brainstorming, Convergent & Divergent Thinking, Design Thinking
Pre-requirements: Audience & Goal
Preparation: Use Cases & Stories
Materials: White-board & Markers OR Sticky Notes & Pencil/Pen OR Paper & Pencil/Pen
Method:
1. You want to write the steps for where the user starts from and what is the goal of the user and of the product.
2. You want to start with the most common case or the [...]
Tags: Task Base Flow
A contextual interview is spending time with someone in their own environment, like their home, or community group or workplace.
The technique is rooted in ethnography and is a vital skill for designer to have. Ideally work like this is interdisciplinary and designers work with ethnographers who spend years studying this stuff.
It is important to make [...]
Tags: interview ethnography user engagement
A cultural probe is a pack given to participants in the research stages. It is left with participants for a period of time, allowing them to self-report, and answer questions set by designers.
Unlike observational work it allows research to be conducted with minimal influence by the designer, allowing some would argue a purer set [...]
Tags: research probe understanding environment diary
Skill swapping is a method that can be used in the early design research stages of Service Design.
The method involves teaching research participants new skills to capture insights for you about the field or environment you are studying in.
For example, participants can be taught to use video cameras and given a task to record their [...]
Tags: research video ethnography understanding
Just like brainstorming, an eThink brings various people together electronically, to come up with ideas of how to solve a problem.
We tend to do this via webconferences, where people can talk to eachother, share visuals and add more content via chat. However if you can’t get all people together at the same time you [...]
Tags: brainstorm, co-creation, co-design, discovery, idea generation, insight gathering, research
Short Definition || Since each interview is carried out by a part of the project team, storytelling is important to raise all team members to the same level of knowledge. Hence during the conceptual design phase a balanced discussion among the team members is possible. In storytelling, all interview results which are kept in written [...]
Tags: interview, knowledge, research, storytelling, team
Short Definition || From interaction designs, paper prototypes, mockups as well as first design drafts key elements are picked to be implemented and tested for usability and feasibility. With this method it is ensured that the right technology is used for the final project and it allows a user-centered innovative feature development.
Requirements || First design [...]
Tags: prototyping, testing, visualisation
Short Definition || Analogies can trigger breakthrough ideas in the development of new products. Numerous examples demonstrate that a successful transfer of problem solutions from one industry or domain to another can result in substantial innovations. An analogy study answers the question of how other domains deal with similar problems and identifies best practices. Analogy [...]
Tags: analogy, research, study